10 Psychology Tricks You Can Use To Influence People
Posted By: Sweety Rai
June 18th, 2016
June 18th, 2016
10
Get Favors
Trick: Get someone to
do a favor for you—also known as the Benjamin Franklin effect.
Legend has it that
Benjamin Franklin once wanted to win over a man who didn’t like him. He asked
the man to lend him a rare book and when the book was received he thanked him
graciously. As a result, this the man who had never wanted to speak to him before,
became good friends
with Franklin. To quote Franklin: “He that has once done you a
kindness will be more ready to do you another than he whom you yourself have
obliged.”
Scientists decided to
test this theory and found that those who were asked by the researcher for a
personal favor rated the researcher much more favorably than the other groups
did. It may seem counter-intuitive, but the theory is pretty sound. If someone
does a favor for you, they are likely to rationalize that you must have been
worth doing the favor for, and decide that therefore they must like you.
9
Aim High
Trick: Ask for way
more than you want at first then scale it back later.
This trick is
sometimes known as the door in the face approach. You start by throwing a
really ridiculous request at someone—a request they will most likely reject.
You then come back shortly thereafter and ask for something much less
ridiculous—the thing you actually wanted in the first place. This trick may
also sound counter-intuitive, but the idea behind it is that the person will
feel bad for refusing your first request, even though it was unreasonable, so
when you ask for something reasonable they will feel obliged to help out this
time.
Scientists tested this
principle and found that it worked extremely
well as long as the same person asked for both the bigger and
smaller favor, because the person feels obliged to help you the second time and
not anyone else.
8
Names
Trick: Use a person’s
name, or their title depending on the situation.
Dale Carnegie, the author of How to Win Friends and
Influence People, believed that using
someone’s name was incredibly important. He said that a person’s name is the
sweetest sound in any language for that person. A name is the core part of our
identity, and so hearing it validates our existence, which makes us much more inclined
to feel positively about the person who validated us.
But using a title, or form of address can also have strong
effects, according to the as if principle.
The idea is that if you act like a certain type of person, you will become that
person, it’s a bit like a self-fulfilling prophecy. To use this to influence
others, you can refer to them as what you want them to be, so they will start
thinking of themselves this way. This can be as simple as calling an
acquaintance you want to be closer to “friend,” or “mate” whenever you see
them, or referring to someone you want to work for as “boss.” But be warned:
this can come off as very corny.
7
Flattery
Trick: Flattery will
actually get you everywhere.
This one may seem
obvious at first, but there are some important caveats to it. For starters it’s
important to note that if the flattery is not seen as sincere, it’s going to do
more harm than good. But researchers have studied the motivations behind peoples
reaction’s to flattery, and found some very important things.
To put it simply, they
found that people tend to look for cognitive balance, trying to always keep
their thoughts and feelings organized in a similar way. So if you flatter
someone who has high self-esteem, and it is seen as sincere, they will like you
more, as you are validating how they feel about themselves. However, if you
flatter someone who has low self-esteem, there is a chance it could backfire
and cause them to like you less, because it interferes with how they perceive
themselves. That, of course, does not mean you should demean a person of low
self-esteem!
6
Mirroring
Trick: Mirror their
behavior.
Mirroring is also
known as mimicry, and is something that some people do naturally. People with
this skill are considered to be chameleons; they try to blend into their
environment by copying other people’s behaviors, mannerisms and even speech
patterns. However, this skill can also be used consciously, and is a great way
to make you more likable.
Researchers studied
mimicry, and found that those who had been mimicked were much more likely to
act favorably toward the person who had copied them. Even more interesting was
their second find that those who had someone mimic their behavior were actually
nicer and more agreeable to others in general—even those not involved in the
situation. It is likely that the reason why this works is that mirroring
someone’s behavior makes them feel validated. While this validation is likely
to be most positively associated with the person who validated them, they will
feel greater self-esteem and thus be more confident, happier and well disposed
towards others.
5
Use Tiredness
Trick: Ask for favors
when someone is tired.
When someone is tired
they are more susceptible to everything someone may say, whether it is a
statement or a request. The reason for this is that when people are tired it
isn’t just their physical body, their mental energy
levels drop as well. When you ask a request of someone who is tired,
you probably won’t get a definite response, but probably an “I’ll do it
tomorrow,” because they don’t want to deal with decisions at the moment. The
next day, they are likely to follow through because people tend to keep their
word; it’s natural psychologically to want to follow through with something you
said you would do.
4
Offer They Can’t Refuse
Trick: Start with a
request they can’t refuse and work your way up.
This is a reverse of
the door in the face technique. Instead of starting with a large request, you
start with something really small. Once someone has committed to helping you,
or agreeing to something, they are now more likely to agree to a bigger
request. Scientists tested this phenomenon in regards to marketing.
They started by
getting people to express support for the rain forests and the
environment—which is a fairly simple request. Then they found that once they
had gotten them to express their agreement to supporting the environment, they
were much easier to convince when it came to buying products that supported
rain forests and other such things. However, don’t start with one request and
immediately assail them with another. Psychologists found it much more
effective if you wait a day or two to make the second request.
3
Keep Quiet
Trick: Don’t correct
people when they are wrong.
Carnegie also pointed
out in his famous book that telling someone they are wrong is usually
unnecessary and does the opposite of endearing them to you. There is actually a
way to show disagreement and turn it into a polite conversation without telling
someone they are wrong, which strikes to the core of their ego. This is called
the Ransberger Pivot,
invented by Ray Ransberger and Marshall Fritz. The idea behind it is pretty
simple: instead of arguing, listen to what they have to say, and then seek to
understand how they feel and why. Then you explain the common ground that you
share with them, and use that as a starting point to explain your position.
This makes them much more likely to listen to what you have to say, and allows
you to correct them without them losing face.
2
Repeat Stuff Back
Trick: Paraphrase
people and repeat back to them what they just said.
One of the most
positive ways to influence others is to show them that you really understand
how they feel, that you have real empathy for them. One of the most effective
ways to do this is by paraphrasing what they say and repeating it back to them,
also known as reflective listening. Studies have shown that
when therapists used reflective listening, people were likely to disclose more
emotion and have a much better therapeutic relationship with the therapist.
This easily transfers
over to talking to your friends. If you listen to what they say, and rephrase
it as a question to confirm that you understood it, they are going to be more
comfortable talking with you. They are also going to have a better friendship
with you and be more likely to listen to what you have to say, because you
showed that you care about them.
Nod
Trick: Nod a lot while
you talk, especially when leading up to asking for a favor.
Scientists have found
that when people nod while listening to something, they are more likely to be
in agreement with
it. They also have discovered that when someone is nodding a lot in
front of them, it is natural for them to do the same. This is understandable
because humans are well known at mimicking behaviors, especially those that
they consider to have positive connotations. So if you want to be extra
convincing, nod regularly throughout the conversation. The person you are
talking to will find it hard not to nod themselves, and they will start to feel
agreeable toward what you are saying, without even knowing it.
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